Soogsx Privacy Policy
Effective date: July 31, 2026
This Privacy Policy explains how Soogsx collects, uses, discloses, retains, and protects information when you create makeup cards, manage your Makeup Library, use community features, report or block users, or purchase optional HD export.
1. Information We Collect
1.1 Information you provide
- Account and profile: email address, display name, profile photo, bio, account credentials, settings, and account identifiers.
- Photos and creative content: photos you select or capture, makeup cards, palette and mood notes, captions, style tags, and other creative details.
- Community content: published cards, comments, reactions, saves, and other content or interactions you choose to submit.
- Safety and support: reports, block records, content identified in a report, moderation decisions, appeals, and messages you send to support.
1.2 Information generated through use
- Library and activity: cards stored in your Makeup Library, publishing status, searches, viewed or saved looks, reactions, and feature settings.
- Purchase records: product identifier, transaction identifier, entitlement or fulfillment status, and purchase history needed to provide or restore HD export. Apple processes your payment credentials; Soogsx does not receive your full payment-card details.
- Technical information: app version, device and operating-system type, language, timestamps, diagnostics, crash information, and security events when generated or provided to us.
1.3 Camera and photo-library access
With your permission, Soogsx accesses the camera to capture a photo and the photo library to select a photo or save an exported card. Access occurs for the feature you request. You can change permission in iOS Settings. Soogsx does not claim ownership of photos on your device and does not access photos beyond the scope allowed by Apple’s permission controls.
2. How We Use Information
We use information to:
- Create, render, organize, store, publish, and export makeup cards.
- Operate accounts, profiles, the Makeup Library, and community discovery.
- Display content you publish and enable reactions, saves, and comments.
- Fulfill and restore optional HD export purchases.
- Respond to support and privacy requests.
- Filter or remove objectionable material, investigate reports, enforce rules, block abusive users, prevent fraud, and protect safety.
- Maintain, secure, troubleshoot, and improve Soogsx.
- Comply with applicable law and enforce legal rights.
We do not use information collected for one purpose for a materially different purpose without appropriate notice or consent where required.
3. Public Content
Profile details and makeup cards, captions, comments, and reactions you choose to publish may be visible to other Soogsx users. Other users may view or interact with public content through available features. Do not publish sensitive personal information or a recognizable person’s image without permission. Removing a post limits future display by Soogsx but cannot remove copies another person may have lawfully saved outside the service.
4. How We Disclose Information
We do not sell your personal information. We may disclose information:
- At your direction: when you publish, export, or share a card or otherwise request disclosure.
- To the community: for profile information, cards, captions, comments, and interactions you make public.
- To service providers: vendors supporting hosting, storage, content delivery, security, customer support, transaction validation, diagnostics, or moderation, only under instructions and confidentiality or data-protection obligations.
- For legal and safety reasons: when reasonably necessary to comply with law, respond to lawful process, enforce our agreement, investigate abuse, or protect rights, property, and safety.
- Business transfers: in a merger, financing, reorganization, or sale, subject to appropriate confidentiality and notice where required.
Third parties processing personal data for Soogsx are required to provide protection consistent with this policy and applicable law.
5. Tracking and Advertising
Soogsx does not sell personal information or use it for third-party behavioral advertising. If a future version uses data to track activity across other companies’ apps or websites, Soogsx will first provide the disclosures and request permission required by Apple’s App Tracking Transparency framework and applicable law.
6. Retention and Deletion
We retain account information and User Content while your account is active or as needed to provide requested features. Retention periods depend on the data and purpose. For example, safety reports may be kept long enough to investigate abuse; transaction records may be retained for reconciliation, fraud prevention, tax, or legal obligations; and backups may retain deleted data for a limited recovery cycle before deletion or de-identification.
You can delete individual cards or initiate account deletion in Soogsx account settings. Account deletion removes the account and associated personal data that we are not legally required or otherwise permitted to retain. Deleting the app from your device does not by itself submit an account deletion request. You may also email soogsx@outlook.com for a privacy or deletion request.
7. Your Choices and Rights
Depending on applicable law, you may have the right to:
- Access, correct, or obtain a copy of personal information.
- Delete personal information or your account.
- Object to or restrict certain processing.
- Withdraw consent, without affecting earlier lawful processing.
- Appeal a denied privacy request or complain to a data-protection authority.
You may edit profile details and content, manage blocked users, and control camera and photo permissions through Soogsx or iOS Settings. We may verify your identity before completing a request. We will not discriminate against you for exercising an applicable privacy right.
8. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No storage or transmission system is completely secure. Protect your login credentials and contact us if you suspect unauthorized account access.
9. International Processing
Depending on where Soogsx and its service providers operate, information may be processed outside your country. Where required, we use recognized safeguards for international transfers and preserve rights available under applicable law.
10. Children
Soogsx is not directed to children under 13, and we do not knowingly collect personal information from children under 13. A higher minimum age or parental consent may apply in some locations. If you believe a child provided personal information contrary to applicable law, contact us so we can investigate and take appropriate action.
11. Third-Party Services and Apple
Apple independently processes App Store purchases and device permission choices under Apple’s own privacy policy. Links or sharing destinations outside Soogsx are governed by their operators’ policies. Review their terms before providing information.
12. Changes to This Policy
We may update this policy to reflect changes in features, practices, or law. We will update the effective date and provide additional notice when required. Materially different processing will be subject to any notice or consent required by law.
13. Contact
For privacy questions, requests, or complaints, use the in-app feedback tools or email soogsx@outlook.com. Include “Privacy Request” in the subject line and describe your request and the account email involved.